Two Types of Customers

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Your brand’s content will seen by hundreds, maybe even thousands of eyeballs.

But the ads, posts, and pictures are only speaking to two types of customers–relational or transactional.  Your customers can be each of these many times a day, or even an hour depending on personality and need.  In this episode, Jaci guides you through understating the two types of customers and shows you why a good grasp on relational and transactional minds will better serve your brand.

For information on these strategies, check out these Razor Branding Blogs:

For every day branding tips follow Jaci Russo on Twitter: @jacirusso

Brand Touchpoints

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When it comes to your brand, little things matter. 

From how your desk assistant answers the company phone to the way your signature looks on official emails. Touchpoints are the things out in the world about your brand that can impact what your audience thinks.  In this episode, Jaci talks about finding focus, connection, and harmony for your brand and how these core elements help build solid touchpoints. 

For information on strategies that impact your brand’s touchpoints, check out these Razor Branding Resources:

And for every day branding tips follow Jaci Russo on Twitter: @jacirusso

The 5 R’s of Branding

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Every good plan has a beginning and the 5 R’s are your first steps to powerful branding. 

In this episode, Jaci guides you through the cornerstone of her Branding philosophy.  Learn how your brand must relate, resolve, reinvent, realize and react, get perspective on who’s really in control of your image and learn how to change the conversation in your favor.  A good plan of action is just one podcast away. 

For information on these strategies, check out these Razor Branding Blogs:

And for every day branding tips follow Jaci Russo on Twitter: @jacirusso

Personality Type

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An ad is never “just an ad” to the right eyes and ears. 

In this episode, Jaci discusses the 4 personalities types your brand will come across as it tries to make emotional connections.  Learn the challenges that each type and its corresponding traits present to your marketing strategy, and hear Jaci’s insights on how to form a campaign for each set of eyes and ears your brand is trying to reach.

For information on these strategies, check out these Razor Branding Blogs:

And for every day branding tips follow Jaci Russo on Twitter: @jacirusso

Audience Profiling

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Understanding who you’re talking to is a crucial step in understanding how to market your brand. 

In this episode, we guide you through creating and understanding an audience profile.  Hear specific examples that highlight the 3 critical questions to ask yourself before crafting your message.  Having something to say is only the beginning.

For information on these strategies, check out these Razor Branding Blogs:

And for every day branding tips follow Jaci Russo on Twitter: @jacirusso

Message Matrix

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In this episode you’ll learn the massive impact a strategically crafted message can have on the life of your brand. 

It’s not enough to have something to say, you have to know who to say it to and how to get their attention.  Learn the three possibilities of where your brand is now, BEFORE you craft your message matrix and hear where your brand could be AFTER your put in the work. 

For information on these strategies, check out these Razor Branding Blogs:

And for every day branding tips follow Jaci Russo on Twitter: @jacirusso

What is a Brand

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This episode of Razor Branding examines what you can and can’t control about your brand. 

To explore that process, you have to know exactly what your brand is and why messages are so important.  Listen in on why emotional connections are essential and learn the ins and outs of what true brand advocacy can bring to your company.  Get tips on how to strategize making every online review and in-person conversation brand beneficial by understanding what your brand truly is.

For information on these strategies, check out these Razor Branding Blogs:

And for every day branding tips follow Jaci Russo on twitter:  @jacirusso

Change the Conversation

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This episode of Razor Branding focuses on how you can change the conversation for your brand. 

Marketing 101 teaches about the 4Ps Model (product, price, promotion, place) but is that enough anymore? To build a brand in the modern era, you have to change the conversation.  Don Draper in the seminal show about advertising, Mad Men, touches on this in his famous line, “If you don’t like what is being said, then change the conversation.”  Henry Ford and Steve Jobs change the conversation by inventing new products that created entirely new industries.  How can you differentiate your brand, develop brand advocacy, and change the conversation about your organization?

For information on these strategies, check out these Razor Branding Resources:

And for every day branding tips follow Jaci Russo on twitter:  @jacirusso

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